David Carpenter
People’s lives changed drastically over the past several months as COVID-19 became a worldwide pandemic. Governments reacted, schools closed, and travel came to a halt to slow the spread of the coronavirus. As businesses are struggling to make sense...
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COVID-19 is the primary focus of many businesses today, whether they are shutting down due to widespread distancing rules or trying to hire staff and ramp up production due to new demand. Other businesses are pivoting quickly, moving to create new...
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Customers want better service from your business. According to Forbes, "54 percent make purchasing decisions based on customer service; for 19 percent, it’s the single most important factor when deciding which companies to patronize."
Are your...
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