David Carpenter
Here's an excerpt and Infographic from a fascinating study that was done to test the response -- by 14 major brands -- to individual customer service messages via Twitter. I found it intriguing, and thought we'd share it here on our blog. -DC
Most companies now look at social media as a key part of their marketing and overall business strategies, according to new research by Econsultancy and Adobe.
Gary Vaynerchuk gives us the long and short of a new blogging platform called Medium in this compelling VIDEO review/editorial — and explains how tech-savvy teens are using Instagram to hide messages from their parents. Check it out here (link from...
